Privacy Policy

MedSync Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits our website and will only collect and use personal data in ways that are lawful, fair, transparent, and consistent with your rights under UK data protection law.

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This Privacy Policy applies to our use of any and all personal data collected by us in relation to your use of this website. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our website. If you do not accept and agree with this Privacy Policy, you must stop using the website immediately.

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1. Definitions and Interpretation

In this Privacy Policy, the following terms shall have the following meanings:

 

“Account”

means an account required to access and/or use certain areas and features of our website.

“Cookie”

means a small text file placed on your computer or device by our website when you visit certain parts of the website and/or when you use certain features. Details of the Cookies used by our website are set out in Section 12 below.

“Our Website”

means www.medsyncltd.com.

“UK Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended.

“We / Us / Our”

means MedSync Ltd, a company registered in England and Wales [company number], with its registered office at [registered office address].

 

2. Information About Us

Our website, www.medsyncltd.com, is owned and operated by MedSync Ltd, a UK-based medical education company providing educational content, training resources, and related services for healthcare professionals and students.

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3. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of our website. It does not extend to any websites that are linked to from our website (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored, or used by other websites and advise you to check the privacy policies of any such websites before providing any personal data to them.

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4. What Data Do We Collect?

Some data is collected automatically by our website (please see Section 12 on Cookies). Other data is only collected if you voluntarily submit it and consent to our use of it. Depending on your use of the website, we may collect some or all of the following personal data:

• Name

• Job title and profession

• Organisation or institution

• Contact information (email address and telephone number)

• Account login details

• Payment and transaction information (processed securely via third-party payment providers)

• IP address

• Web browser type and version

• Operating system

• Usage data, including pages visited and referring URLs

We do not intentionally collect special category (sensitive) personal data unless it is strictly necessary and explicitly provided by you.

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5. How Do We Use Your Data?

All personal data is processed and stored securely in accordance with the UK General Data Protection Regulation (UK GDPR).

We may use your personal data for the following purposes:

• Providing and managing your account

• Providing access to our educational content, products, and services

• Managing payments, subscriptions, and bookings

• Personalising your experience on our website

• Communicating with you, including responding to enquiries

• Sending service-related emails and updates

• Sending marketing communications where you have given consent (you may opt out at any time)

• Conducting analytics and market research to improve our website and services

• Complying with legal and regulatory obligations

We will only process your personal data where we have a lawful basis to do so, including consent, contractual necessity, legal obligation, legitimate interests, or other bases permitted under UK GDPR.

 

• Our Advertising Partners

  • Our advertising partners may collect and store certain information automatically when you visit our website. They may collect certain personally identifiable information you voluntarily submit on our website. They may also automatically collect and store information when you view advertisements that appear on our website.

  • Your personally identifiable information may be used to verify the accuracy of the information you submit, and all information collected (personally identifiable and non-personally identifiable) may be used for marketing purposes, to deliver more relevant advertising and content, and to improve your overall experience at this website.

  • Please review the Google Privacy Policy to obtain more about how this information is utilized by Google.

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6. How and Where Do We Store Your Data?

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with legal, accounting, or regulatory requirements.

Your data may be stored and processed within the UK or the European Economic Area (EEA). Where data is transferred outside the UK or EEA, we will ensure appropriate safeguards are in place, such as standard contractual clauses.

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and you are advised to take appropriate precautions when transmitting data online.

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7. Do We Share Your Data?

We may share your personal data with trusted third parties where necessary to provide our services, including:

• Payment processors (Apple Pay/ Google Pay/ Wix Payments)

• Website hosting and IT service providers

• Analytics providers (such as website analytics tools)

• Professional advisers or regulators where required by law

All third parties are required to process your data securely and in accordance with data protection law. We do not sell your personal data to third parties.

We currently contract with: Google

We may compile statistics about the use of Our Site including:

• data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

We may also disclose personal data where required to do so by law or in connection with legal proceedings.

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8. What Happens If Our Business Changes Hands?

If we sell, transfer, or restructure part or all of our business, personal data may be transferred to a third party as part of that transaction. Any new owner will be required to use your personal data in accordance with this Privacy Policy.

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9. How Can You Control Your Data?

You may have options to manage or restrict how we use your personal data, including:

• Opting out of marketing communications

• Managing your account information

• Adjusting Cookie preferences via your browser or Cookie banner

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10. Your Right to Withhold Information and Withdraw Consent

You may access certain areas of the website without providing personal data.

You may withdraw your consent for us to process your personal data at any time by contacting us. Please note that withdrawing consent may limit our ability to provide certain services.

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11. How Can You Access Your Data?

You have the right to request a copy of the personal data we hold about you, as well as to request correction or deletion of that data where appropriate. Requests should be made using the contact details in Section 15.

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12. Cookies

Our website uses Cookies to improve user experience, analyse website traffic, and support essential functionality.

Cookies may be:

• Strictly necessary Cookies, required for the operation of the website

• Analytics Cookies, used to understand how visitors use the website

Where required by law, we will request your consent before placing non-essential Cookies on your device. You may manage or disable Cookies through your browser settings.

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13. Your Rights Under UK GDPR

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion of your personal data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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14. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

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15. Contacting Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: medsync@medsyncltd.com

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16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be posted on this page, and your continued use of the website will constitute acceptance of the updated Privacy Policy.

Last updated: 30/12/2025